Privacy policy
Last updated: April 27, 2026
Who We Are
For the purposes of this Privacy Policy, “Ancient Remedies,” “we,” “us,” or “our” refers to Ancient Remedies, a doing-business-as name of Bublishing LLC, an LLC organized under the laws of Texas, United States, with its mailing address at:
Bublishing LLC
DBA Ancient Remedies
5900 Balcones Drive #21862
Austin, TX 78731
United States
You can contact us regarding privacy matters at: help@ancientremedies.com
This Privacy Policy explains how we collect, use, store, retain, delete, and protect personal information when you use our website, online store, mobile application, digital products, subscriptions, and related services.
Information We Collect
We may collect the following types of information depending on how you interact with Ancient Remedies.
Information You Provide Directly
When you create an account, place an order, subscribe, contact us, complete onboarding, or use features in the Ancient Remedies app, we may collect:
- Name
- Email address
- Mailing address
- Phone number
- Account login information
- Order and purchase information
- Subscription status
- Customer support messages
- Preferences you provide inside the app
- Wellness goals, lifestyle preferences, remedy preferences, and other information you choose to submit
- Feedback, notes, or messages you send through the app or website
Payment and Purchase Information
When you purchase books, subscriptions, digital products, or other items, payment information may be processed by third-party payment providers such as Shopify, Stripe, PayPal, Apple App Store, Google Play, RevenueCat, or other payment and subscription platforms.
We do not directly store your full credit card number or full payment credentials.
App Usage and Device Information
When you use the Ancient Remedies mobile app, we may collect:
- App interactions
- Account activity
- Subscription status
- Device type
- Operating system
- App version
- Crash logs
- Performance data
- Approximate location based on device or network information, where applicable
- Analytics data about how the app is used
Cookies and Similar Technologies
When you visit or log in to our website, cookies and similar technologies may be used by us, our service providers, online data partners, or vendors to operate the website, remember preferences, analyze usage, improve services, and support communications or marketing.
Cookies are small text files stored on your device. You can choose to disable cookies in your browser, but this may affect your experience on our website.
How We Use Your Information
We use personal information to:
- Create and manage user accounts
- Process book, digital product, and subscription purchases
- Provide access to the Ancient Remedies app and related services
- Generate personalized remedy plans, recommendations, and app experiences
- Respond to customer support requests
- Send transactional emails related to purchases, subscriptions, account activity, or service updates
- Improve our website, app, products, and customer experience
- Monitor app performance, diagnose bugs, and prevent fraud or misuse
- Comply with legal, tax, accounting, and regulatory obligations
- Send marketing communications where permitted by law or where you have consented to receive them
You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us at help@ancientremedies.com.
How We Share Information
We may share personal information with trusted third-party service providers that help us operate our business, website, store, app, subscriptions, communications, analytics, customer support, payments, and technical infrastructure.
These providers may include:
- E-commerce platforms
- Payment processors
- Subscription management providers
- App store platforms
- Hosting and database providers
- Email and communication providers
- Analytics and performance monitoring providers
- Customer support tools
- AI or automation providers used to deliver app functionality
- Legal, tax, accounting, or compliance advisors
We only share information as needed to provide our services, operate our business, comply with legal obligations, or protect our rights and users.
We do not sell your personal information.
AI and Personalized Recommendations
The Ancient Remedies app may use automated systems, including artificial intelligence, to help generate personalized wellness suggestions, remedy plans, educational content, or recommendations based on the information you choose to provide.
These recommendations are for informational and educational purposes only and are not medical advice. You should consult a qualified healthcare professional before making health-related decisions.
Data Security
We take reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.We retain personal information only for as long as reasonably necessary to provide our
services, operate our business, comply with legal obligations, resolve disputes, enforce
agreements, and maintain security.
These measures may include encryption, secure servers, access controls, monitoring, and other security practices.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
How Long We Retain Your Data
We retain personal information only for as long as reasonably necessary to provide our services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.
Our general retention periods are:
- Account data: retained for as long as your account remains active.
- App profile, preferences, remedy plans, and personalization data: retained while your account is active, unless you request deletion.
- Customer support communications: retained for up to 3 years after the last interaction, unless a longer period is required for legal or business purposes.
- Order, transaction, invoice, tax, and accounting records: retained for up to 7 years, or longer if required by applicable law.
- Subscription and entitlement records: retained for as long as needed to manage access, verify purchases, prevent fraud, comply with app store requirements, and meet legal or accounting obligations.
- Analytics, crash logs, and technical data: typically retained for up to 24 months, unless needed longer for security, debugging, fraud prevention, or legal reasons.
- Marketing data: retained until you unsubscribe, withdraw consent, or request deletion, unless we need to retain limited information to honor your opt-out.
- Cookies and similar tracking data: retained according to the lifespan of each cookie or tracking technology, unless you delete or block them through your browser or device settings.
When personal information is no longer needed, we delete it, anonymize it, or securely archive it where required by law.
How You Can Delete Your Data
You may request deletion of your account and personal data at any time.
To request deletion, contact us at:
help@ancientremedies.com
Please include the email address associated with your Ancient Remedies account so we can locate and process your request.
When you request deletion, we will delete or anonymize personal information associated with your account unless we are required or permitted to retain certain information for legal, security, fraud prevention, tax, accounting, dispute resolution, or compliance purposes.
We may retain limited purchase, invoice, tax, subscription, or transaction records where required by law or by payment and app store platforms.
We will process deletion requests within a reasonable timeframe and in accordance with applicable law.
What Happens When Your Account Is Deleted
When your account is deleted:
- Your app account will be closed.
- Your profile information will be deleted or anonymized.
- Your personalization data, preferences, remedy plans, and app activity linked to your account will be deleted or anonymized where technically possible.
- You may lose access to saved app content, personalized recommendations, and account-based features.
- Active subscriptions may need to be cancelled separately through the platform where you purchased them, such as Apple App Store, Google Play, or another payment provider.
Deleting your Ancient Remedies account does not automatically cancel subscriptions managed by Apple, Google, or other third-party platforms. You must cancel those subscriptions through the relevant platform’s subscription settings.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Request a copy of your personal information
- Opt out of marketing communications
To exercise your rights, contact us at:
help@ancientremedies.com
We may need to verify your identity before fulfilling certain requests.
Children’s Privacy
Ancient Remedies is not intended for children under the age of 13, or the minimum age required by applicable law in your jurisdiction.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at help@ancientremedies.com and we will take appropriate steps to delete it.
Third-Party Links and Services
Our website or app may contain links to third-party websites, platforms, stores, or services.
We are not responsible for the privacy practices, content, or policies of third-party services. We encourage you to review their privacy policies before providing personal information.
International Data Transfers
Ancient Remedies is based in the United States. If you access our services from outside the United States, your information may be processed and stored in the United States or other countries where our service providers operate.
By using our services, you understand that your information may be transferred to countries that may have different data protection laws than your country of residence.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify you by updating the date at the top of this page, posting a notice on our website or app, or contacting you where appropriate.
We encourage you to review this Privacy Policy regularly.
Contact Us
If you have any questions about this Privacy Policy, your personal information, data retention, or data deletion, please contact us at:
help@ancientremedies.com
Or by mail at:
Bublishing LLC
DBA Ancient Remedies
5900 Balcones Drive #21862
Austin, TX 78731
United States